Exceptional Service Every Time

A great credit card gives you more than just credit. You should also get full support from people who care about your needs. At Direct Merchants Bank, we're committed to providing our customers with an exceptional level of service. From easy-to-use online tools to courteous, professional telephone assistance, we're here to help you in any way we can.

Log-in/New User Registration
Cardmembers have access to our special online customer service center, where managing your money is easier than ever. Check your account balance, see your latest statements, review your most recent transactions, and more! Select your card logo from the Cardmember Login Area to the left to get started. (Don't forget to have your card handy.)

Titanium, Gold, and Platinum Benefits
You may be eligible for additional benefits. To learn more about Titanium, Gold, and Platinum member privileges, click here.

FAQ
Have a question? Our list of Frequently Asked Questions may have the answer you're looking for.

Contact Information
Still can't find what you're looking for? No problem! Just click here to get in touch with us directly.

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